GENERAL INFORMATION
Office Hours
Hospital Information
Billing & Insurance Information
Managing Your Pain
After Hours & Emergencies
Workers' Compensation
Parking & Handicapped Access
New Patients
What to Bring to Your Appointment
Privacy Policy
Medical Release Form
No-Show Policy
Office Hours
Tennessee Spine and Joint Center’s office hours are 8 a.m. to 4:30
p.m. Monday thru Thursday and 8 a.m. to 12 p.m. on Friday.
We admit patients to the following hospitals:
Baptist Hospital
2000 Church Street
Nashville, Tennessee 37236
(615) 284-5555
http://www.baptisthospital.com
Centennial Medical Center
2221 Murphy Ave
Nashville, Tennessee 37203
(615) 342-1000
http://www.centennialmedicalcenter.com
St. Thomas Hospital
4220 Harding Road
Nashville, Tennessee 37205
Hospital Operator: 615-222-2111
http://www.stthomas.org
Billing and Insurance Information
Tennessee Spine and Joint Center participates with many insurance plans. Please contact our office to verify that we participate with your plan. Dr. Berklacich and Dr. Lowe do accept Medicare assignment. For your convenience we will file two insurance carriers for you. Although we will assist you in the processing of your claim, payment of the bill is ultimately your responsibility.
Co-pays are due at the time service is provided.
If your insurance company requires a referral from your primary care physician it is the patient’s responsibility to provide our office with the needed documentation. Please note that insurance companies will not back-date referrals. They are needed before the patient is seen by our office.
If you are covered by Worker’s Compensation it is necessary to alert the office so that your carrier can give prior authorization for treatment.
It is the patient’s responsibility to notify our office of any insurance changes. You will receive a bill from our office after your insurance company has processed your charges or if we haven’t heard from your insurance carrier after an extended period of time. All the non-covered services and remaining charges after your insurance company(s) has paid are due and payable within 30 days of billing. Please contact our billing office if payment arrangements need to be made. We accept checks, Visa and MasterCard.
We at Tennesssee Spine and Joint know you have sought our help with your current orthopaedic problems and pain issues. We treat your pain with a variety of methods. We use a variety of medications to assist with pain management. We are focused on offering the safest, most effective pain control without overuse of narcotic pain medicine.
All treatment is based on your individual diagnosis. We use a variety of methods to treat pain. Possible treatment methods are as follows:
• Physical Therapy
• Epidural Steroid Injections (done off-site)
• On-site steroid joint injections
• Non-steroidal anti-inflammatories (i.e. Naprosyn, Ibuprofen)
• Muscle Relaxers
• Prescription anti-inflammatories (i.e. Celebrex, Mobic)
• Prescription medication for nerve pain (i.e. Neurontin, Lyrica)
• Controlled prescription medication (Lortab, Darvocet)
Note: Not all patients will require all these methods. Treatment is based on diagnosis.
After hours and emergencies
Patients requiring medical attention after hours should contact Tennessee
Spine and Joint’s answering service by calling the office number 615-298-3205.
The operator will contact the physician on call.
In the event of extreme emergency or a serious medical problem after office hours, it is recommended that patients go to an emergency room.
Workers’ Compensation
Tennessee Spine and Joint’s office policy requires the adjustor for
a workers’ compensation patient call and set up the initial office
visit. Please contact us at
615-298-3205 to schedule.
Adjustors can download and complete the form below and fax it to our office.
WORKER’S COMPENSATION VERIFICATION FORM (PDF)
Parking and Handicapped Access
Convenient, free parking is available in the parking lot outside of our
office building. For the convenience of our patients, there is free valet
parking that does not require a tip. Handicapped spaces are available at
the front entrance of the office building.
New Patients
To make a new patient appointment, please call our office at 615-298-3205
and press option 1. We will mail you a new patient packet or you may print
it after clicking on one of the links below.
DOWNLOADS FOR NEW PATIENTS:
New patient information
NEW
SPINE PATIENT (PDF)
NEW JOINT PATIENT (PDF)
What to bring with you to your appointment:
Current insurance information and cards
Co-payment
A list of your current medications
Any recent medical records from other physicians
Privacy Policies
Please click on the link below to download a copy of our Privacy Practices
for Protected Health Information.
PRIVACY POLICY (PDF)
Medical Release Form
Please click on the link below for a copy of our Medical Release Form. If
you need us to release information or would like us to obtain information
from another healthcare professional please print this form, fill it out
and fax to us at 615-298-3283.
MEDICAL RELEASE FORM (PDF)
No-show Policy
Please contact our office within 24 hours of your existing appointment if
you see that you will be unable to come to your appointment.
